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Cancellation and Returns Policy

CANCELLATION AND RETURNS POLICY

SAANI.IN strives to offer you high quality products at reasonable prices.

You may cancel your order within 12 hours upon placing order, for any reason. We will not entertain any cancellations beyond this time line.

We will not entertain any returns once the order has been dispatched.

We only replace items if it is established beyond doubt that they are defective or damaged in transit.

If the item has come to you damaged in transit, please inform us, in writing, within 24 hours of receiving the product. A clear photograph of the damaged piece should accompany the request. Our Customer Care team will look into your case and the balance amounts to be refunded shall be at our discretion.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Any returned item must be unused and in its original condition (apart from the damage that occurred in transit) and packaging, with all tags still attached.